Got Shiny Questions?
We can all get a little excited as soon as you place your order, and want it to arrive ASAP. Your order status can be found in your account, and email updates will be sent to you  In the unlike event your tracking has not been updated, simply send us a message.
If you are unhappy with your order you can request a refund within 14 days, bear in mind due to the nature of the products we sell, the item must be sealed and in its original packaging, if not the refund will be refused and the item will be sent back to you.Â
We can offer cancellation / order amendments, within 1 hour of purchase, after that, your order will automatically go through to the procurement team. Although in peak times, we may not be able to fulfil your request.Â
For domestic orders we offer:
Royal Mail 48 Tracked: Free
Royal mail 24 Tracked: £1.99
International:Â
Please see at checkoutÂ
We partner with local suppliers for your ready to ship latex clothing orders, which lowers the cost for you. All latex care items are shipped in house by myself. I have imported the products  straight from Germany, avoiding duty fees for you.Â
Payments Methods
We do! We offer Klarna and Clear pay, which offers more flexibility for you to make your spread the cost of your purchases.Â
100%, our payments are handled by stripe payments who offer an intense security payment gateway. Our site is also protected by cloudflare.Â
Exchanges & Returns
If you are unhappy with your order you can request a refund within 14 days, bear in mind due to the nature of the products we sell, the item must be sealed and in its original packaging, if not the refund will be refused and the item will be sent back to you.Â
Due to the nature of the products we sell, we cannot accept exchanges for items which have been opened, used and or worn. This is common in the industry, as you wouldn't like to buy a product which has been tampered with would you? 🙂